WeCare Tours Main Logo

Home > Terms & Conditions

Terms & Conditions Car Rental

Last Update: 19, May, 2020
Introduction

This privacy policy sets out how WeCare Taxi uses and protects any information that you give WeCare Taxi when you use this website.

WeCare Taxi is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

WeCare Taxi may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

  • If a user is unable to verify their identity, the booking shall be considered void. The user must present their Original Driving License (International / Sri Lankan) & passport to the authorised WeCareTaxi Staff at the pickup point.
  • The possession of vehicle will not be granted to a user in case he fails to meet the above requirements.
  • The user must be minimum 21 years of age and should have a valid driving license issued by the concerned regional transport office. WeCareTaxi retains the right to refuse membership to any applicant, even if he/she satisfies the above criteria. Granting of membership is solely on the discretion of WeCareTaxi.
  • WeCareTaxi vehicles are solely for the purpose of personal use. The vehicle cannot be used as a taxi or for transporting people for monetary gain. WeCareTaxi vehicles cannot be used for races, exhibitions and/or any contests. WeCareTaxi vehicles cannot be used for towing, pushing and/or propelling another vehicle or object.
  • WeCareTaxi vehicles cannot be used by a person under the influence of (a) Alcohol and/or (b) Any mind altering substance which can impair the users ability to drive. Use of narcotic substances is strictly prohibited. If a user is found to be under the influence of these substances. WeCareTaxi will not grant possession of the vehicle to the user. Incase users consume alcohol after the ride has started and gets into any unexpected events the User will be solely responsible for all outcomes thereon (Insurance liability, third party damages, self damages, police involvements etc).
  • Extension will be granted if and only if the vehicle is available for the requested period of time.
  • All expenses incurred during the rental period on the vehicle such as parking fee, fine, challans etc. will be borne by the user
  • WeCareTaxi is not responsible for any accident and/or injury caused to the driver and/or any of the passengers due to personal negligence or negligence of the driver.If an accident occurs,FIR/NOC will be required from the customer.Additionally,drivers original driving license will be held for insurance claiming purpose,which will be returned after 14 working days.
  • WeCareTaxi expects its users to ensure the following to help us avoid safety issues: (i) The user must ensure that all passengers wear safety belts or helmets. (ii)The number of passengers must not exceed the seating capacity of the vehicle. WeCareTaxi reserves the right to fine or block a user due to non-compliance of the above.
  • The user is responsible for the safety of their belongings. Any item, electronic device or personal belonging left in the vehicle will be returned to the user (if found) after due verification. Navcars however does not guarantee the return of any items left behind.
  • The user must ensure the safety of all equipment in the vehicle which has been provided by WeCareTaxi. In case any equipment is misplaced by the user, he/she will be charged for the same at the discretion of WeCareTaxi.
  • Use of Carrying pets and chewing gum, tobacco or any tobacco based product inside the vehicle is strictly prohibited. Users will be penalised in case ash, spit marks or remains of chewing gum are detected inside the vehicle at the time when possession of the vehicle is returned.
  • Cancellation/ no-show: Minimum of 02 Days Rental will be charged, with Airport Delivery/Pickup charges.
Refund

All Refunds made shall be through the original payment account only within 7-10 working days.

Cancellation
  1. Cancellation made more than 24hrs before booking start: LKR1000
  2. Cancellation made within 24hrs of booking start: LKR2000 or 50 % of Booking Fee (whichever is greater)
  3. Cancellation made after booking start: No Refund
  4. (Cancellation refund will be done through the original payment method within 7- 10 working days)
Contac Us

If there are any questions regarding this privacy policy you may contact us using the information on the Contact Us page.

Email: [email protected]

Call: 071-2222-760 or 074-1212-760

Call 071 2222 760
Call 071 2222 760
error: www.wecaretaxi.com says COPYRIGHT PROTECTED. BE CAREFULL OTHERWISE PURSUE LEGAL ACTION.