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The most commonly and frequently asked questions by our customers which we oblige to present to you are enlisted below.
Booking.
You can book our cab services via
1. www.wecaretaxi.com
2. WhatsApp on +94712222760
3. Customer support number +94-71-2222-760
You can generate your booking details through WeCare Taxi website/WhatsApp or can get a generated with the help of our customer support executive.
you receive the booking confirmation details through SMS/email /whatsapp.
You can get a booking done over call however you can book cab on your own through WeCare Taxi website/WhatsApp
At WeCare Taxi you can book and travel in Outstation cabs.One Way cab, Round trip, Airport transfer, Tour Packages as per your choice and convenience which are provided at economical and affordable taxi fare
we provide best outstion taxi service
1. Easy online booking
2. Verified and Professional Drivers
3. All cabs are new and A.C
4. We follow all the safety issue of customer
5. 24*7 customer support with no hidden policy
6. Online Payment mode (with valid ticket, invoice )
No, you can use our service fully without the need to register only , you need to provide your details at time of booking
WeCareTaxi normally send you cab details(cab number, cab type, Cab photo if require) and driver details at least 3 hr pick up time and if you need cab a immediately we wii send you within 5 minutes on your whatsapp number, email and SMS
you can make changes to you booking directly through your WeCareTaxi customer account or call our customer support team +94-712222-760 or mail us [email protected]
You may cancel your booking with us any time before your scheduled date and time of the pickup. This may be done using the WeCare Taxi website/WhatsApp by Our Support Team or by email [email protected]
Yes , we provide the various taxi package for more details kindly visit our package section or call our customer support team +94-71-2222-760
We provide outstation cabs , Local sightseeing, taxi package in the famous tourist places like Kandy, Sigiriya, NuwaraEliya, Ella, Yala, Mirissa, Weligama, Galle, Unawatuna, Hikkaduwa, Bentota,Colombo, Negombo, Kalpitiya, Anuradhapura, Trincomalee, Jaffna, ArugamBey, Batticaloa and many more....
Yes you can book a taxi from WeCareTaxi anytime at anywhere. our service is available in all cities of Sri Lanka.
payments.
You can pay for your rental by Cash to The Driver or transfer to bank account
You can check our fare via
1. Our Website Live Chat
2. Our Call Center 0712222760
Yes You will need to pay just 20% amount in advance for confirmation of your booking
Yes. After payment you will get a copy of bill duly signed and stamped from our driver or you can get bill to you email ID
There are no charges if you cancel more than 12 hours before booking start time. (Transnational charges will be applicable on customer.)
Presently WeCare Taxi accepts payment in cash and online transfer with debit card and wallet which is accepted in our gateway.
For outstation, exclusive charges includes Toll, Parking Charges, Night Allowances
24/7 Customer Support
A dedicated 24x7 customer support team always at your service to help solve any problem.
Top Rated Driver-Partners
All our driver-partners are background verified and trained to deliver only the best experience.
Your Safety First
Keep your loved ones informed about your travel routes or call emergency services when in need